PRIVACY POLICY (Effective date: Nov 12, 2020):

CLUSTER. (“CLUSTER or “we” or “us”) knows you care about how your personal information is used and shared, and we take your privacy very seriously. This Privacy Policy explains how information about you is collected, used, and disclosed by CLUSTER with respect to your use of our “mobile application, websites, and applications (collectively, the “Platform”)” that link to this Privacy Policy. This Privacy Policy applies to you, whether you use the Platform as (i) an end User (each such User, a “User”) or (ii) on behalf of or in support of an organization, campaign, or grassroots group. Please note that this Privacy Policy applies only to our information-gathering, processing, and sharing practices through the Platform, and therefore it does not apply to any of the information (and related practices) that we may collect via other means, methods or channels – such as offline.

We may need to change this Privacy Policy from time to time. If we make changes, we will alert you by revising the date at the top of this Privacy Policy.  If you use the Platform after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. We encourage you to review the Privacy Policy whenever you access the Platform to stay informed about our information practices and the ways you can help protect your privacy. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.

Remember that your use of CLUSTER’s Platform is at all times subject to the Terms of Use for Users, respectively, each of which incorporates this Privacy Policy. Any terms we use in this Privacy Policy without defining them have the definitions given in the User  Terms of Use.

BY USING OR ACCESSING THE PLATFORM IN ANY MANNER, YOU ACKNOWLEDGE THAT YOU ACCEPT THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY, AND YOU HEREBY CONSENT THAT WE MAY COLLECT, USE, AND SHARE YOUR INFORMATION AS DESCRIBED HEREIN.

PLEASE NOTE – THE PLATFORM IS DESIGNED FOR USERS LOCATED IN THE UNITED STATES AND IS DESIGNED TO COMPLY WITH LOCAL, STATE, AND FEDERAL LAWS IN THE UNITED STATES. USE OF THE PLATFORM BY THOSE LOCATED OUTSIDE THE UNITED STATES OR WHO MAY SUBJECT CLUSTER OR THE PLATFORM TO LAWS OF OTHER JURISDICTIONS IS NOT PERMITTED.

We have given a lot of thought to how to collect and use your data in a responsible way. To help you make sense of our Privacy Policy, what follows are sections on some of the information we collect, whether and how it is stored, how we may use that information, and what information we share and with whom.

What Information Does CLUSTER Collect?​

Information You Provide to Us Directly

When you download the Platform to your mobile device or otherwise access the Platform you will be required to create an account, and in doing so you will be required to provide us with certain personally identifying information, as further described below.  You will also be asked to provide a username – please note that your username will be publicly displayed when you use the Platform, so please don’t choose a username that can identify you if you do not wish to be identified.​

We collect and store information you knowingly provide to us if you use the Platform as a User. For example, you provide us information when you register, update your account settings, create a post, post an event, RSVP for an event, message a User or organization, submit content, communicate via third party social media sites, or otherwise communicate or share content through the Platform; we collect such information. The information we collect may include your name, email address, phone number, postal address, profile picture, skillset, issue interests, third party account credentials, and other information you choose to provide.

When you launch the mobile application, you may be asked to consent to the application’s collection of location information. We will use the information to enable some app features, like awarding you points for attending an event. If you initially consent to our collection of location information, you can subsequently turn off the collection of this information at any time by changing the preferences on your mobile device. If you do so, our mobile applications, or certain features thereof, may no longer function. You may also stop our collection of location information by following the standard uninstall process to remove all of our mobile applications from your device.

If you provide your third party account credentials to us or otherwise sign in to the Platform through a third party site or service, you understand that some content and/or information in those accounts (“Third Party Account Information”) may be transmitted into your account with us, but only if you authorize such transmission. We treat all of your Third Party Account Information that is transmitted to us in the same manner as the information that you choose to provide to us directly. Accordingly, your Third Party Account Information that is Personal Information and transmitted to the Platform is covered by this Privacy Policy.

Information Collected Automatically

Whenever you access or use the Platform, we automatically collect two different kinds of information about you. The first kind of information is anonymized and helps us ensure the safety and stability of the platform (“Stability Data”): it may include your IP address, geolocation data, device identification, information gathered through cookies and other tracking technologies (such as web beacons), and the type of browser and/or device you’re using to access the Platform. “Cookies” are identifiers we transfer to your browser or device that allow us to recognize it and assist us with analytics to understand and improve the Platform, such as by telling us how and when pages and features on the Platform are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features. As described further below, we do not use cookies to track your activity when you are off of the Platform.

The second kind of information, which is collected separately from the first, is Platform usage (“Usage Data”): we may collect information relating to your engagement with content on the Platform and the manner in which you do so. For example, for Users we may collect information regarding actions you have viewed, chosen, completed, shared, or otherwise promoted, together with details regarding the manner in which you have engaged with such content (such as the length of time you viewed certain content). For Users we may collect information regarding the actions you have drafted, published, edited, targeted or otherwise placed on the Platform (such as how many times you updated an event).

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Information Collected by Other Websites and Do Not Track Policy

We provide Users the ability on the Platform to access a URL link to third party websites and platforms which operate independently of us and may have their own privacy and security policies. Any Personal Information a User provides on linked pages or other websites is subject to that third party’s privacy policy and terms of use/service, as applicable. We strongly encourage you to review the policies of any website you visit prior to providing any personal information about yourself. This Policy does not apply to such linked pages or other websites, and we are not responsible for the content or practices of any linked websites which are provided solely for your convenience. If you click on a link to a third party website or service, a third party may also transmit cookies to you. Note that this Privacy Policy does not cover the use of cookies by any third parties, and we aren’t responsible for their privacy policies and practices.

CLUSTER does not respond to “Do Not Track” requests because we do not track you across third party websites. But please be aware that cookies placed by third parties may continue to track your activities online even after you have left the Platform, and those third parties may not honor “Do Not Track” requests you have set using your browser or device.

How Does CLUSTER Use Information?

We might use the data we collect to help us build, personalize, and improve the Platform. For example, by collecting and processing data, we may provide Users with a personalized feed of actions and events based on a User’s interests, skills, location, and ongoing activity. We also may be able to monitor and improve the Platform itself.

We do track a User’s action history on the Platform. We use User information to send recommended events and opportunities to users based on information provided, or the Users usage of the app, and to target in-app ads and recommendations.

We use User information to enable Users to coordinate and communicate with one another.

We may also use information about you to communicate with you for any purpose, including, but not limited to, the following:

To send you Users you might be interested in

To send opportunities to you

To send you technical notices, updates, security alerts, or support and administrative messages

To provide and deliver the information you request, or connect you with the Users you request

To send you communication on behalf of third parties

To respond to your emails, submissions, comments, questions, or requests; provide customer service; request feedback; or otherwise contact you about your use of the Platform or

 To detect, investigate, and prevent fraudulent or other illegal activities and protect the rights and property of CLUSTER and others.

Given you provide us your email address and phone number, you may receive information, promotional and non-promotional, from CLUSTER via these methods of communication. You may opt out of receiving information from CLUSTER via email and phone by responding to texts with the word “STOP” or by clicking “unsubscribe” on all emails. If you opt out, we may still send you other types of emails and texts, such as those about your use of the Platform.

We may send promotional and non-promotional push notifications via the CLUSTER app or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings via the CLUSTER app on your mobile device.

Through the applicable Terms of Use, you agree to the collection and use of such data for the purposes described therein.

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Will CLUSTER Share Any of the Personal Information It Receives?

We do not sell your Personal Information to anyone. If we do share your Personal Information with third parties, it will be in accordance with the below:​

Information you approve us sharing: If your interaction with content on the Platform requires you to provide your Personal Information, which you have previously provided to us, to a third party, we will facilitate the sharing of that information. For example, if an event represented on the Platform requires a User to submit such person’s name and email in order to RSVP, by selecting RSVP in the Platform, such User consents to us sharing the required information with the host.

​Information you share directly: If your interaction with content on the Platform requires you to provide your Personal Information to a third party, which you have not previously provided to CLUSTER, we will facilitate the sharing of the information you choose to provide to that third party. We will not store such information on the Platform.​

Aggregate Information: We may use information to create aggregated compilations and analyses. Unless you otherwise approve us sharing information with third parties as described in this Privacy Policy, we never disclose such aggregated information to a partner (or allow a partner to collect such information) in a manner that would identify you as an individual person. Consistent with the foregoing, we may combine a User’s action history and data with that of other Users on the Platform and provide such information to the Users that use the Platform or to businesses or third party websites we’re affiliated with, but only if we have de-identified such Users’ Personal Information (for example, by de-identifying a User’s action history and such User’s record of engagement with content on the Platform). Such aggregate, de-identified information may help our partners and organizations understand how often and in what ways people use the Platform, so that such groups can provide Users with an optimal experience.

Affiliated Businesses: In certain situations, businesses or third party websites we’re affiliated with may sell or provide products to Users through or in connection with the Platform (either alone or jointly with us). Users will be able to recognize when an affiliated business is associated with such a transaction or service, and we will share a User’s Personal Information with that affiliated business only to the extent that it is related to such transaction or service. One such service may be the ability for you to automatically transmit Third Party Account Information to your profile on the Platform or to automatically transmit information in your profile on the Platform to your third party account. We have no control over the policies and practices of third party websites or businesses as to privacy or anything else, so if you choose to take part in any transaction or service relating to an affiliated website or business, please review all such business’ or websites’ policies.

Agents: We contract with other companies and people to perform tasks on our behalf and need to share your information with them to provide features on and optimize the Platform; for example, we may use a payment processing company to enable you to donate to another User you care about. That payment processing company would receive and process your credit card transactions for us. Unless we tell you otherwise, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.

 Profiles and Submissions: Certain profile information, including your name, self-identified location, and any video or image content that you have uploaded to the Platform, may be displayed to other Users to facilitate their interaction within the Platform or address your requests for the Platform. Your account privacy settings may allow you to limit other Users from seeing the Personal Information in your profile and/or what information in your profile is visible to others. Please remember that any content you upload to your public profile, along with any Personal Information or content that you voluntarily disclose online in a manner other Users can view (on discussion boards, in messages, chat areas, etc.) becomes publicly available and can be collected and used by anyone. Your username may also be displayed to other Users if and when you send messages, make comments, or upload images or videos on the Platform; other Users may be able to contact you through messages and comments. Additionally, if you enable access to your contacts, we can help connect you on the Platform with such contacts who are also registered Users or invite these contacts to join CLUSTER. Again, we do not control the policies and practices of any other third party site or service but will ensure you know what information from those services we are requesting that you share.

Business Transfers: We may choose to buy or sell assets or other organizations and may share and/or transfer customer information in connection with the evaluation of and entry into such transactions. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party. In any such instance you will be notified and allowed to request the deletion of your information.

Protection of CLUSTER and Others: We reserve the right to access, read, preserve, and disclose any information that we believe is reasonably necessary to comply with law or court order; enforce or apply the applicable Terms of Use and other agreements; or protect the rights, property, or safety of CLUSTER, our employees, our doers, or others.

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What Information is Shared Through Linked Accounts?

We will inform you of what information you are sharing when you link a third party account with CLUSTER.

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Is My Personal Information on the Platform Secure?

As further described in the applicable Terms of Use, you may be required to sign up for an account in order to use certain features on the Platform. Your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser or application or signing off after you have finished accessing your account.​

With respect to an account you create or Personal Information we do hold in our records, we take a number of steps to protect your privacy. We cannot, however, guarantee complete security. Unauthorized entry or use, hardware or software failure, or other factors, may compromise the security of your information at any time. If such a breach occurs, we will alert you to it by placing a notice on the Platform, by sending you an email, and/or by some other means.

What Personal Information Can I Access?

Through your account settings, you may access, and, in some cases, edit, or delete the following information you’ve provided to us, as applicable:

name and password

email address

preferred location for action or physical address (including zip code);

the issues you are interested in (User);

your profile information, including images and videos you have uploaded to the site

The information you can view, update, and delete may change as the Platform changes. If you have any questions about viewing or updating information we have on file about you, please contact us at info@wearecluster.com.

What Choices Do I Have?

You can always opt not to disclose information to us or to a third party. A User can choose which actions to take or content to engage with, and what to share at each juncture. But keep in mind some information may be needed to register with us or to take advantage of some of our features and content.

You may be able to add, update, or delete information as explained above. When you update information, however, we may maintain a copy of the unrevised information in our records. You may request the deletion of your account and/or Personal Information by contacting us at info@wearecluster.com. Please note that some information may remain in our records after your request. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally.

Does CLUSTER Collect Information from Children?

As noted in the applicable Terms of Use, children under age 13 are not permitted on the Platform, so we do not knowingly collect or solicit Personal Information from anyone under age 13. If you are under age 13, please do not attempt to register for the Platform or send any Personal Information about yourself to us. If we learn that we have collected Personal Information from a child under age 13, we will delete that information as quickly as possible. If you believe that a child under age 13 may have provided us Personal Information, please contact us at info@wearecluster.com.

Does CLUSTER Collect Information Outside of the Platform?

No. Some third party websites and platforms may collect information about your online activity after you leave their properties through cookies they place on your browser or device. CLUSTER cannot track your activity off of the Platform and does not collect activity about your online activity after you leave the Platform.

What if I Have Questions About This Privacy Policy?

If you have any questions or concerns regarding this Privacy Policy, please send us a detailed message to info@wearecluster.com, and we will try to resolve your concerns.